• Food Lion, LLC
  • $28,000.00 -49,830.00/year*
  • Scarborough , ME
  • Customer Service/Call Center
  • Part-Time
  • 5 Foley Farm Rd


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Job Number
19-******
Post Date
07/03/2019
Job Title
Part-time Cashier Customer Service Associate - Hannaford
Positions Available
1
Operating Company
Hannaford
Full/Part Time Status
Part-Time
Address
31 Hannaford Drive, Route 1
City
Scarborough
State
ME
Description
Job Title: Part-time Cashier Customer Service Associate
Department: Front End
Essential Job Functions:
1.Greet all customers and provide them with prompt courteous service
and assistance.
2.Record (scan) the purchases of a customer into the cash register
efficiently and accurately.
3.Recognize or differentiate between all of the various types of
produce merchandise carried in the store, including differences
between varieties of similar classes of products (e.g., apples,
lettuces, etc.).
4.Collect money in the forms of cash or checks from customers and
tender accurate change in accordance with company policies and
procedures.
5.Bag or package merchandise according to established company policies
and procedures.
6.Must be able to meet the physical requirements of the position, with
or without reasonable accommodations.
Duties and Responsibilities:
1.Provide outstanding friendly customer service.
2.Observe and follow all company policies and established procedures.
3.Clean check-stands daily and assist in prompt cleanup of spills and
breakage.
4.Maintain a neat, well-groomed personal appearance at all times and
follow company personal appearance policy.
5.Assist in special projects and perform other functions as assigned
by supervision.
6.Work within our company s management planning (MPP) guidelines to
maintain productivity.
7.Support and comply with all company safety standards. Communicate
any needed equipment repairs or maintenance work needed. Keep work
area free from debris and safety hazards.
8.Treat all associates with fairness, dignity, and respect.
9.Perform accurate price check function.
10.Control excessive use of store supplies, such as ribbons, receipt
tape, bags and cleaning materials.
11.Sweep floors during store hours and assist in other maintenance
duties such as cleaning break rooms, rest rooms as assigned.
12.Record on designated forms any price discrepancies and/or any not
on file items that are encountered on electronic point-of-sale
terminal, request price checks promptly on any such items according to
company policy.
13.Verify all customer IDs presented and observe store policies
pertaining to the acceptance of checks and the sale of
tobacco/alcoholic beverages.
14.Adhere to company policy pertaining to excessive cash in registers
and request cash pickup in accordance with company policy.
15.Observe security standards by staying alert and being aware of
customers actions and behavior. Report to manager or security any
abnormal behavior.
16.Process all various types of sales transactions accepted by the
store including but not necessarily limited to cash, checks,
authorized Accounts Receivable sales, Electronic Payments, WIC
coupons, Food Stamps, manufacturers coupons, gift certificates,
bottle deposits, bottle refunds, merchandise refunds, etc., in strict
accordance with established company policies and procedures including
full compliance with any legal requirements or regulations governing
same. If applicable and service center trained, process lottery,
Western Union, utility etc. transactions.
17.Secure register at all times when leaving it unattended; protect
company assets at all times.
18.Order and stock candy and cigarettes according to plan-o-grams and
keep merchandise rotated in accordance with store policy and product
code dates and pull all out-of-code merchandise (when assigned).
19.Perform all other duties as assigned.
Requirements
Qualifications:
-Effective communication and customer service skills.
-Must meet minimum age requirements to perform specific job functions.
-Willingness to learn multiple tasks.
-Demonstrated ability to perform the technical requirements of the
job.
Physical Requirements:
1.Perform frequent to continuous repetitive fingering, grasping,
reaching and hand/arm motions while standing the majority of the
shift.
2.Continuous fine finger motions such as pinching, grasping when
handling money.
3.Bend and lift products weighing up to 15 pounds continuously, 25
pounds frequently, and 50 pounds on occasion.
4.Push or pull up to 75 pounds on occasion.
**** able to handle a variety of substances associated with cleaning
materials, packaging materials, fresh fruits, vegetables, house
plants/flowers and household cleaners.
6.Have sufficient visual acuity to check identification cards, checks,
invoices and other written documents.
7.Occasionally fill in for the customer service associate, which
requires working in and out of inclement weather, gathering up to five
shopping carts and pushing them to designated areas (when necessary).
8.If trained, occasionally fill in for the customer service center
associate, which requires processing lottery, Western Union, utility
etc., transactions.
Apply On-line
Apply On-line
Associated topics: call center representative, csr, customer care associate, customer care representative, customer care specialist, customer service representative, customer service specialist, internship, telephone, telephone service representative

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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