Head of Field Delivery Optimization (Oxford)

Dish Network in Oxford, OH

  • Industry: Media - Director/Producer/Editor-In-Chief
  • Type: Full Time
  • $132,500.00 - 132,500.00
position filled
Head Field Manager Jobs in Englewood, CO. DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service Sling TV that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.. Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.. We are driven by curiosity, pride, adventure, and a desire to win it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.. Opportunity is here. We are DISH.. Job Duties and Responsibilities. The Field Delivery Optimization Team operates cross-functionally within the CXO and with other departments in the enterprise. The team supports the field teams and provides regular guidance to deliver on broader CXO and company goals and objectives. The team maintains a very close relationship with both corporate support and field delivery teams.. Responsibilities. Responsible for providing support to field teams in order to meet organizational goals. Lead a team of managers and ensure cross-functional collaboration and oversight to implement customer/agent initiatives. Provide insight to the field and business around key initiatives. Regularly syndicate with extended leadership to maintain a continuous focus on customer experience across segments, brands, geographies, and functional areas. Communicate with and support Regional Directors with field communications, initiative execution. Provide guidance and mentorship to field leaders. Skills - Experience and Requirements. A successful Head of Field Delivery Optimization will have the following:. Bachelor's degree from four-year college or university; or at least four years of related experience and/or training; or equivalent combination of education and experience. Master's Degree preferred.. 4+ years of experience managing other people. Strong communication skills with ability to articulate to executives as well as analysts. Strong analytical background, ability to produce and interpret quantitative presentations. Ability to think both strategically and tactically, to work effectively in a team setting including synthesizing abstract ideas into concrete actions. Willingness to travel 10-25%. Get alerts to jobs like this, to your inbox.

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